Few jobs a year, so every review counts
Big projects mean few clients a year, so reviews build slowly. The best time to ask is the final walkthrough, when the room is done and the client is standing in it.
- Ask every client the same way, on every job
- Invite a photo of the finished kitchen or bath with it
- Offer nothing in return. Google's policy bans incentives for reviews16
- No cherry-picking who gets asked. The same policy bars selective requests16
- The FTC's 2024 rule bans incentives given on condition that a review is positive17