Fresh reviews in every season
In BrightLocal's 2026 survey of 1,002 US adults, 74% said they look for reviews written in the last three months, and 89% expect the owner to respond.16 So keep asking in the slow months, and answer every one.
- Text the review link the same day, while the relief is fresh
- Send the request to everyone, the grumpy ones too. Google bars selective asking17
- No discounts for reviews and no scripts. Google bans incentives and asking for specific content17
- Send customers to Google first. Pest industry research calls it the review platform every generation trusts2
- Reply to every review without naming the pest or the street