Reviews, best with the customer's photos
In BrightLocal's 2026 review survey, 68% of US consumers said they only use businesses rated four stars or higher, and 47% won't use one with fewer than 20 reviews.20
- Ask at the final walkthrough, while the customer is standing in the finished room
- Keep them coming in winter too. 74% of consumers look for reviews from the last three months20
- A photo helps. 36% of consumers rated a good photo or video with a review as an important factor20
- No discounts or gift cards for reviews. Google's policy bans incentives18
- Ask every customer, not only the happy ones. Google bars picking and choosing as well18