Reviews, asked for the clean way
Reviews count toward the map, and Google says more of them, with positive ratings, can help.14 At an agency, how you ask gets checked twice: against Google's policy, and against whatever rebating rules your state has.
- Ask at the good moments: a claim paid, a renewal saved, a certificate sent the same day
- No reward for a review, ever. Google's policy names payment, discounts, and free goods or services as banned incentives16
- Send the request to every client, unhappy ones included. Asking only for positive reviews breaks Google's policy16
- Oklahoma restated its ban on rebates and inducements not in the contract in a January 2025 bulletin. Clear any giveaway first10
- In replies, never confirm that someone holds a policy, what they pay, or that they filed a claim