Ratings you earned, in the stores
Apple shows your summary rating on your product page and in App Store search results, and sets it separately for each territory.16 It's the first proof a stranger sees.
- Ask after a win, like a goal reached. Apple lets an app prompt for a rating up to three times in a 365-day period16
- Never trade a reward for stars. Apple may expel developers who use paid, incentivized, filtered, or fake feedback15
- Don't offer a perk for a good rating. The FTC's reviews rule bans incentives conditioned on a review's sentiment11
- Staff don't post reviews without saying who they are. The same rule covers insider reviews11
- Answer low-star reviews in the store with a fix or a way to reach a person