Reviews, asked for the right way
Google counts reviews toward local ranking.13 How you ask is a compliance decision first. The SEC rule covers SEC-registered advisers, so a state-registered firm should check which rules apply to it.7
- Have compliance approve who you ask, how you ask, and where the reviews get used
- Never reward a Google review. Google's policy bans incentives in exchange for one15
- Under the SEC rule, a testimonial in an ad has to say clearly whether the person is a client and whether they were paid7
- Don't copy reviews onto your own site without those disclosures. SEC examiners flagged that in December 20258
- Broker-dealer reps: liking or sharing a favorable comment on social media adopts it, FINRA says, and testimonial rules apply11