Reviews, asked for gently
Family clients are slow to leave a public review, so the way you ask matters, and so does the way you reply.
- Ask once, after the case closes, and make it optional
- Suggest people leave out names, children, and case details
- Reply without confirming the person was a client. The ABA says a bad review alone doesn't let a lawyer share client information7
- Keep bios and directory profiles strong, because some clients will never review