Reviews without names
Defense clients rarely want their name next to a charge. You'll get fewer reviews than other firms, so handle each one carefully.
- Ask once, at the end of the case, and make it optional
- Suggest people leave out the charge and the details
- Reply without confirming the person was a client. The ABA says a bad review alone doesn't let a lawyer share client information13
- Let bios, bar profiles, and directory ratings carry the rest